Good to know
Frequently asked questions
Everything you need to know about booking, pricing, and working with Evolve. Still have a question? Just give us a call.
Booking & general
Are your quotes really free?
Yes — every quote is completely free and takes about 60 seconds to request online, with no obligation.
Are you insured?
Absolutely. Evolve is fully insured with liability coverage and WorkSafeBC covered, so you’re protected on every job.
How does the online discount work?
New customers get $100 off their first service when they book through our online quote form. Roof cleaning and house softwashing get $200 off, and the Full House Bundle, permanent LED lighting and GoNano shingle restoration get $300 off.
What areas do you serve?
We serve Chilliwack, Abbotsford, Mission, Agassiz, Rosedale, Cultus Lake, Langley, Maple Ridge and Surrey.
Do I need to be home during the service?
For most exterior work, no. As long as we have access to the work area and a water source, you don’t need to be present. For interior window cleaning we’ll just need access to those rooms.
How soon can you come out?
It depends on the season and our schedule, but we’ll always give you the soonest available date when we send your quote — often within a few days.
How do you take payment?
We’ll go over accepted payment methods when we confirm your booking. Pricing is always quoted upfront with no hidden fees — and you don’t pay until the work is done and you’re happy.
Is your work guaranteed?
Yes — every job is backed by our 100% satisfaction guarantee. If you’re not thrilled, we’ll make it right.
Pricing
How much does exterior cleaning cost?
Every quote is free and exact, but here are our typical ranges by home size: Full House Bundle $999–$1,699+ · roof cleaning $799–$1,399+ · gutter cleaning $399–$599+ · window cleaning $349–$599+ · house softwashing $599–$949+ · powerwashing $399–$599+ · GoNano shingle restoration $2,999–$6,999+.
How much do permanent LED lights cost?
Premium track lighting runs $3,500 for a small home, $5,000 for a medium home and $7,500+ for a large home. Permanent string lights (Govee) run $1,399, $1,799 and $2,200+. Compare both options →
How much does Christmas light installation cost?
Install and takedown is $399, $499 or $599+ depending on home size. In year one you also buy the pro-grade lights through us ($300–$500); every following year you only pay install and takedown.
How much does junk removal cost?
Pricing is by trailer load: about $350 for a ¼ trailer, $600 for a ½ trailer and $1,000+ for a full trailer. Every quote is free and exact.
What is the Full House Bundle?
It combines our most-requested services — roof cleaning and moss removal, roof softwashing, gutters inside and out, soffits, fascia, siding, and exterior windows — into one visit, for hundreds less than booking them separately. See the bundle →
Roofs & GoNano
Is soft washing safe for my shingles?
Yes. We use a low-pressure soft-wash system that cleans safely without stripping the protective granules off your shingles. There’s no high-pressure blasting on your roof.
How long does roof cleaning last?
Our treatment kills moss and algae at the root, so results typically last years — much longer than a plain rinse.
What warranty comes with roof cleaning?
Every roof cleaning comes with a full two-year warranty and our satisfaction guarantee.
What is GoNano?
GoNano is a nanosealer treatment for asphalt shingles. Its particles (40–60 nanometers) penetrate the shingle and strengthen it from the inside, instead of sitting on the surface like a coating or paint that can peel or wash away.
What does the GoNano warranty cover?
GoNano offers up to a 15-year limited warranty based on your roof’s age, condition, and location — covering defects, peeling, leaks, and potential insurer-required replacements. Learn more →
Gutters & windows
How often should gutters be cleaned?
Most Fraser Valley homes benefit from a cleaning once or twice a year — especially after fall, when leaves and debris build up fastest.
Do you clear the downspouts too?
Yes. We hand-clear the gutters, flush and test every downspout, check the whole system for proper flow, and bag and haul away all debris.
Can you clean the outside of my gutters?
Yes — we scrub the exterior gutter face to remove mildew, mold, and grimy streaks, so your gutters look as good as they work.
Do you clean upper-storey windows?
Yes — our extended water-fed poles let us safely reach upper windows from the ground, with no ladders against your home. Purified water dries spot-free and streak-free.
Lighting
Can I use permanent lights year-round?
Yes — festive colours for the holidays and clean accent lighting the rest of the year, all controlled from an app on your phone.
What’s the difference between track lighting and string lights?
Premium track lighting (ChromaGlow Pro) hides the LEDs in an aluminum track, powder-coated to your trim, behind the gutter and fascia — 10 years on the lights and 2 years on our work. Permanent string lights use Govee puck lights in our own 3D-printed clips under the soffit — the budget-friendly option, with 3 years on the lights and 1 year on our work. Both are app-controlled. Compare them →
Can you install Christmas lights I already own?
Absolutely — we offer install and takedown for your own lights at a lower rate, though customer-supplied lights aren’t covered by our warranty.
Strata & commercial
Do you work with strata councils and property managers?
Yes. All of our services are available to strata councils, property managers and commercial properties. See commercial services →
Can you provide a certificate of insurance?
Yes. We carry insurance with liability coverage and are WorkSafeBC registered, and a certificate of insurance is available on request. Just ask when you request your quote, or email admin@evolve-exterior.com.
Still have a question?
We're happy to help — get a free quote or give us a call anytime.